Terms of service
OVERVIEW
Welcome to Zina Australia. The terms “we”, “us” and “our” refer to Zina Australia. Zina Australia operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Zina Australia is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your jurisdiction of residence.
To use the Services, including accessing or browsing our online store or purchasing any products we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide is correct, current and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 – OUR PRODUCTS
We have made every effort to provide an accurate representation of our products in our online store. However, colors or product appearance may differ depending on your device and display settings.
We do not warrant that the appearance or quality of any products purchased by you will meet your expectations or be identical to how they appear on your screen.
All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit quantities offered to any person, geographic region or jurisdiction on a case-by-case basis.
SECTION 3 – ORDERS
When you place an order, you are making an offer to purchase. Zina Australia reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until we confirm acceptance.
We must receive and process your payment before your order is accepted. Please review your order carefully before submitting it, as we may be unable to accommodate cancellation requests after an order has been processed.
In the event that we do not accept, change, or cancel an order, we will attempt to notify you using the contact details provided at the time of purchase.
Your purchases are subject to return or exchange solely in accordance with our Refund Policy.
You represent and warrant that your purchases are for personal use and not for resale.
SECTION 4 – PRICES AND BILLING
Prices, discounts and promotions are subject to change without notice. The price charged will be the price in effect at the time the order is placed and will be set out in your order confirmation.
Unless otherwise stated, posted prices do not include taxes or shipping charges, which will be calculated at checkout where applicable.
You agree to provide current, complete and accurate purchase and account information. You represent and warrant that the payment information you provide is valid and that you are authorized to use the payment method.
SECTION 5 – SHIPPING AND DELIVERY
All delivery timeframes provided on our website are estimates only and are not guaranteed. We are not liable for delays caused by shipping carriers, customs processes, or events outside our reasonable control.
Risk of loss passes to you upon delivery to the shipping address provided at checkout.
For more details, please review our Shipping Policy.
SECTION 6 – INTELLECTUAL PROPERTY
All content on the Services, including trademarks, logos, text, graphics, images and design elements, is owned by or licensed to Zina Australia and is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify or otherwise use any part of the Services for commercial purposes without our prior written consent.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools which we neither monitor nor control. You acknowledge that we provide access to such tools “as is” and without warranties of any kind.
Your use of any optional third-party tools is entirely at your own risk.
SECTION 8 – THIRD-PARTY LINKS
The Services may contain links to third-party websites. We are not responsible for examining or evaluating the content or accuracy of such websites and are not liable for any harm or damages related to third-party websites.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Zina Australia is powered by Shopify, which provides the e-commerce platform that enables us to sell our products and Services to you.
However, any sales and purchases you make are made directly with Zina Australia. Shopify is not responsible for any aspect of any sales between you and Zina Australia, including any injury, damage, or loss resulting from purchased products.
SECTION 10 – PRIVACY POLICY
All personal information collected through the Services is subject to our Privacy Policy.
SECTION 11 – DISCLAIMER OF WARRANTIES
The Services and all products are provided “as is” and “as available” without warranties of any kind, either express or implied, to the extent permitted by law.
SECTION 12 – LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Zina Australia shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Services or products purchased through the Services.
Nothing in these Terms excludes rights that cannot be excluded under applicable consumer protection laws, including Australian Consumer Law where applicable.
SECTION 13 – INDEMNIFICATION
You agree to indemnify and hold harmless Zina Australia and its affiliates from any claim arising from your breach of these Terms or violation of any law.
SECTION 14 – SEVERABILITY
If any provision of these Terms is determined to be unlawful or unenforceable, the remaining provisions shall remain in full force and effect.
SECTION 15 – ENTIRE AGREEMENT
These Terms, together with any policies posted on our website, constitute the entire agreement between you and Zina Australia.
SECTION 16 – GOVERNING LAW
These Terms of Service shall be governed by and construed in accordance with the laws of The Netherlands.
Nothing in these Terms limits any rights you may have under mandatory consumer protection laws applicable in your jurisdiction.
SECTION 17 – CHANGES TO TERMS
We reserve the right to update or modify these Terms at any time by posting changes to our website. Your continued use of the Services following any changes constitutes acceptance of those changes.
Contact Information
Email: info@fashionzina.com
Customer Service hours:
Monday to Friday: 9am - 5pm (AET)
Saturday and Sunday: 11am - 4pm (AET)
Store name: Zina Australia
Company name: RM Retail Group
Company nr: 99536919
Company Address: Naaldwijkseweg 8 C 14, 2291 PA Wateringen, The Netherlands